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The Next Level Podcasts

Add our podcast into your Spotify and Apple queue to hear the latest insights from industry leaders.

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Episode # 40
Hannah Tooker, SVP, Customer Engagement & Experience at LT.

Hannah Tooker is the SVP of Customer Engagement & Experience at LT and brings over 10 years of experience in content marketing and brand strategy. In this episode, Hannah discusses the significance of audience engagement and authenticity, combining creativity and data in marketing strategies, tips for interviewing, and the various sources that inspire her creativity.

Episode # 40

Hannah Tooker, SVP, Customer Engagement & Experience at LT.

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Episode # 39
Andrew Economon, General Manager of the Downtown Grand Hotel & Casino

Andrew Economon is the General Manager of the Downtown Grand Hotel & Casino and has over 30 years of extensive experience in the food and beverage, entertainment, hospitality, and casino industries.  In this episode, Andrew touches on the importance of creating a guest experience that sets you apart, having great communication with all levels of team members, having passion for what you are doing, and building great relationships. 

Episode # 39

Andrew Economon, General Manager of the Downtown Grand Hotel & Casino

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Episode # 38
Kari Stout-Smith, General Manager of Cache Creek Casino Resort

Kari Stout-Smith is the General Manager for Cache Creek Casino Resort and has over 25 years of extensive experience in the casino industry.  In this episode, she provides valuable insight into the evolving casino industry, strategies for hiring the best talent, and finding the place that will allow you to stay true to yourself!

Episode # 38

Kari Stout-Smith, General Manager of Cache Creek Casino Resort

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Episode # 37
Andrew Bernstein, Hall of Fame Photographer and Illustrator of the Best Selling Book “The Mamba Mentality”

Bernstein's photography has appeared in thousands of newspapers and magazine covers worldwide, as well as significant advertising campaigns, for nearly forty years. He is a Hall of Fame photographer and arguably the best sports photographer ever. In this interview, we unpack the key to longevity, how to master your craft, what he learned from Kobe, and how that led to the creation of the best-selling book "Mamba Mentality," and so much more!

Episode # 37

Andrew Bernstein, Hall of Fame Photographer and Illustrator of the Best Selling Book “The Mamba Mentality”

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Episode # 36
Julie Uhrman, Co-Founder & President of Angel City Football Club

Julie Uhrman, Co-Founder and President of Angel City Football Club, has had an extensive career as an entrepreneur with experience in investment banking, video and mobile gaming, technology, and now in direct-to-consumer entertainment with women’s soccer. In this episode, Julie touches on key topics such as executing your ideas and speed with purpose to creating a positive impact in the community and having good work-life harmony.

Episode # 36

Julie Uhrman, Co-Founder & President of Angel City Football Club

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Episode # 35
Stephen Lind, Associate Professor of Clinical Business Communication at USC Marshall School of Business

Stephen Lind is an Associate Professor of Clinical Business Communication at USC's Marshall School of Business, where he teaches courses in business communication. His teaching encompasses strategic messaging, technology in touch, consulting, and refining speaking and writing skills for business contexts. He is an expert on the relationship between anxiety and communication.

Episode # 35

Stephen Lind, Associate Professor of Clinical Business Communication at USC Marshall School of Business

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Episode # 34
Heather Jimenez, Learning & Development Manager for San Manuel

Heather Jimenez is the Learning & Development Manager for San Manuel and has dedicated over 13 years to team building, educational advancement, and employee retention. In this episode she discussed the power of self-awareness, how to build relationships to maximize team efforts, and her passion to serve others.

Episode # 34

Heather Jimenez, Learning & Development Manager for San Manuel

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Episode # 33
Melanie Johnson, Director of HR, San Manuel Band of Mission Indians

Melanie Johnson has had an expansive career across hospitality as a people-first leader. Serving most of her career in operations, Melanie brings a unique perspective on the role of HR and how leaders can be successful in today's environment. In this episode, we discuss retention, people development, having conversations with your team, and so much more!

Episode # 33

Melanie Johnson, Director of HR, San Manuel Band of Mission Indians

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Episode # 32
Drew Dixon, VP of Entertainment Operations

Drew Dixon has made a life's work putting on some of the most amazing shows throughout the world. Drew currently is the VP of Entertainment Operations at Yaamava' Resort & Casino at San Manuel. In this episode he discusses tips on how to succeed in the entertainment business and how a heart of service is at the core of all meaningful event

Episode # 32

Drew Dixon, VP of Entertainment Operations

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