Next Level Casino Careers Show

Stephen Lind is an Associate Professor of Clinical Business Communication at USC's Marshall School of Business, where he teaches courses in business communication. His teaching encompasses strategic messaging, technology in touch, consulting, and refining speaking and writing skills for business contexts.

Heather Jimenez is the Learning & Development Manager for San Manuel and has dedicated over 13 years to team building, educational advancement, and employee retention. In this episode she discussed the power of self-awareness, how to build relationships to maximize team efforts, and her passion to serve others.

Melanie Johnson has had an expansive career across hospitality as a people-first leader. Serving most of her career in operations, Melanie brings a unique perspective on the role of HR and how leaders can be successful in today's environment.

Drew Dixon has made a life's work putting on some of the most amazing shows throughout the world. Drew currently is the VP of Entertainment Operations at Yaamava' Resort & Casino at San Manuel.

Perhaps best known as “the wine professor”, Dr. Jones is a certified wine educator (CWE) and a certified sommelier (CS). She has taught courses in strategic leadership, marketing, special events, food & beverage, and hotel/resort planning & development.

Jim Michaelian is the heart and soul of the Acura Grand Prix of Long Beach, an original employee who, at age 32 in 1975, embraced Chris Pook’s vision of bringing a Monaco-style motorsports event to Southern California’s port city.

Kate is one of the emerging leaders in gaming with a proven track record of success with innovation & business intelligence. In this conversation, we do a deep dive into emerging AI, the changing landscape for operators in gaming, tips to optimize business outcomes, quilting, and much more!

Afsi Bird has 30+ years in the hospitality industry and has been a leader in providing service excellence at properties across the globe. In this candid discussion, Afsi provides insight on what is required to build a culture of service, lessons from early in her career, tips for team building, and much more!

Bronwen Gregg, one of CDC Gaming Report’s 2023 “10 Women Rising in Gaming”, leads the Gaming & Casinos portfolio for Insight Global, one of North America’s largest Talent Solutions firms. Bronwen’s biggest personal passion is advocating for equality, especially gender equality in the US workforce.