The Next Level Blog

The trends and insights you need to take your career to the next level.

Leading With Empathy: How To Authentically Connect With Your Team

Featuring Sonna Gonzales | Director of Retail at Yaamava’ Resort and Casino at San Manuel

Leading With Empathy: How To Authentically Connect With Your Team. If you ask anyone about their first job, there is a good chance they will say it was in

From Surveillance to Slots: An Inside Look at Slot Operations and Casino Floor Strategy

Featuring Rodney Villhard | VP of Slot Operations at Yaamava’

From Surveillance to Slots: An Inside Look at Slot Operations and Casino Floor Strategy. The house always wins, or so they say. But the people behind slot operations

Redefining the Career Climb

Featuring Rikki Tanenbaum | COO for San Manuel

Redefining the Career Climb: We’ve all heard the phrase “climbing the ladder” in terms of career growth. This usually equates to taking the next logical

Evolving the Hospitality Industry to Meet Changing Customer Demands

Featuring Afsi Bird | VP, Hotel Operations

Afsi Bird, VP, Hotel Operations at Yaamava' Resort & Casino discusses how to create a best-in-class hospitality experience.

The ABC’s of Career Success

Featuring Peter Arceo | General Manager, Yaamava' Resort & Casino

Peter Arceo, General Manager at Yaamava’ Resort & Casino outlines his ABC's to creating career success from your first job throughout your career lifecycle.

The Rules to Creating a Positive Casino Environment

Featuring Scott Hager | VP, Table Games

Scott Hager, VP, Table Games at Yaamava’ Resort & Casino outlines the rules to creating a positive guest experience on any casino floor.